Refund policy
The Divine Jar Return Policy
We at The Divine Jar are committed to your satisfaction. If for any reason you are not happy with your purchase, we offer returns within a specific timeframe.
Eligibility for Return
- You can return your unopened and unused Divine Jar within 30 days of receiving your order.
- To be eligible for a return, your jar must be in the original packaging, with all tags and labels intact.
- We cannot accept returns for opened or used Divine Jars.
How to Return Your Divine Jar
- Contact Us: Before returning your Divine Jar, please contact us by email at thedivinejarusa@gmail.com or phone at +1 (647) 267-1064 to initiate the return process.
- Return Shipping: You will be responsible for paying for return shipping costs.
- Return Address: We will provide you with the return shipping address upon initiating your return request.
Refunds
- Once we receive and inspect your returned Divine Jar, we will notify you of the approval or rejection of your return.
- If approved, your refund will be processed within 7 business days. The refund will be issued to your original payment method.
- Please note that return shipping costs will be deducted from your refund.
- We are not responsible for lost or damaged return packages.
Non-Returnable Items
- We cannot accept returns for opened or used Divine Jars.
Changes to this Return Policy
We reserve the right to modify this return policy at any time. Changes will be effective immediately upon their posting on our website.
Contact Us
If you have any questions regarding our return policy, please feel free to contact us by email at thedivinejarusa@gmail.com or phone at +1 (647) 267-1064.